[Resolved]  IFB — Retailer Response

Address:

Coimbatore, Tamil Nadu

I purchased by cash a senorita SX 6kg model Front Load IFB Brand washing machine from a IFB dealer in coimbatore, Tamilnadu on 30-10-14. Installation Technician came on 31-10-14 and he opened the package to install the machine, but on the machine the features and warranty stickers were found completely peeled off leaving only the remains of sticker gum patches here and there and too the machine seemed to be unfresh and dull and not brand new.Am not satisfied with the machine and I immediately called the dealer and asked for Brand new Original machine replacement but he is not ready to replace a new one, he has no answers for who have peeled the Warantty stickers and too he is compelling me to install and use the same machine which am not 100% satisfied.The dealer is not at all listening to my Genuine complaints.Am not at all satisfied with machine and it is idle at my home for the past one week without installation and am suffering a lot due to dealer irresponse for my several calls to him.what should i do next? my friends are advising to lodge a legal complaint against the dealer and IFB company for this issue.Shall I go ahead with the Legal process against IFB Dealer? Regs, RAJAN[protected]. EMIAL:- [protected]@yahoo.com