[Resolved] IFB — service charge issue | |||
When i called ifb serivce call centre to get washing machine repair. Call operator informed that visiting charges are rs 480 where as person going to attend called thrice and saying that you have to pay rs. 590. What is company policy. Why rates are not disclosed on site that consumers get satisfaction. Why this service charge is too high for just deploma holding attending machine. If he attend 10 machine perday means rs. 5900 per day x 31 day =rs182900?? Salary is more than class one officer of india?? Was this information helpful? | |||
Nov 17, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 16, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist. Regards, IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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