[Resolved]  IFB — tl sdg-9-5kg-aqua not delivered

Placed and order with ifb point yeshwantpur 2 weeks before, they delivered a damaged product and had requested for a replacement with a change of model as it was anyways getting replaced. Its been 2 week and they are not sure yet when they will deliver.

Further, i had an ifb machine previously which i had raised a service request. It took them 3 months to find out that the part that is to be replaced is no longer available.

Ifb used to be good, but the management is asleep and basking in the previous glory.
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Oct 9, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Sep 06, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Hi,
IFB Elite DX 5.5 kg stopping with dper error in all modes.
Pls call [protected] and send the technician asap.
I tried removing the coin and dust box, but still it stops with dper error.

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