[Resolved]  IFB — washing machine pcb board

Address:ETHAN, SWAMIYARMADAM, THUNDATHIL PO, TRIVANDRUM, Thiruvananthapuram, Kerala, 695581

I bought a IFB Senorita SX 6Kg washing machine 6 years ago and now it stops working. I contacted the nearby service center and the service personal came and inspected the machine. He said that PCB board is complaint and it will cost Rs.6900. I feel the amount is quite exorbitant. Its almost 1/3 cost of a new washing machine. Does it have this much price?
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Jul 12, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Jun 11, 2019
Updated by RAJESH SM
Even the service personal took Rs 590 as service charge from us .
Verified Support
Jun 11, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Hi,
I brought a Mricrooven from Tata clip, and it was delivered at 2nd of June, but till now no service engineer visit in my home. When I call the service engineer he cut the call. I am very disappointed.
IFB Industries Customer Care's response, Jun 14, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
The machine is not completing the cycle according to the time period . Would be grateful if you send a technician to fix the problem.The problem is causing a standstill in the household work . The machine is working but it takes longer periods of Time to get it done rather than the given period.
IFB Industries Customer Care's response, Jun 17, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Water input leakage, slow time process, often showing low water pressure even water tank is full
IFB Industries Customer Care's response, Jun 17, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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