[Resolved] IFB — washing machine repair cost | |||
Dear team – i have purchased an ifb washing machine (Senorita vx) ~ 5 years ago, and currently, there is a problem in the rotation of the drum. When contacted the local service centre, the local technician visited our place, and informed that the drum needs to be replaced (The drum is perfectly fine, and i think he was referring to the internal cord that helps rotate the drum). For this, he said that the service cost would be rs 9, 000. This looks too expensive for replacing the drum / cord. Request you to let me know if this is the approved cost of replacing the part by ifb? Also, for the visit that did not get resolve the issue, i was charged rs 590/-. When contacted the local service centre, he said that for each visit (Irrespective of problem getting resolved or not) the charge would be applicable Can you let me know what is the exact cost to get this repaired. The service centre name is sk services, hyderabad. You can reach out to me at[protected] / [protected]@gmail.com Was this information helpful? | |||
Jul 14, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Regards, IFB APPLIANCES Verified Support Jun 07, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are unable to get you contact number. Please provide registered contact number/Complaint number so that we can assist you. alternately you can write mail on [protected]@ifbglobal.com Regards IFB Appliances Verified Support Jun 11, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jun 13, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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Dear team - any update on the issue ?
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