[Resolved]  IFB — washing machine top load 9.5kg

I have purchased ifb top loading machine ifb wm tl955dg (9.5kg) machine from on[protected]. Just within 3 months there are lot many problems unsloved after complaints has been attended by your technician, that are listed below.

1. Sometimes machine is giving "door" error and stop working.
2. Sometimes machine gives "pr5" error and stop working.
3. After last complaint attended by your technician now machine complete rinse but when spin start it stops, spin is not working and it takes water during only spin option which must not be happen.

I have already launched complain with ticket nos [protected], [protected], [protected], [protected] on various days but it is not solved. I am really tired, though u are best in front load machine, i could not recommend your top load machine to some one else for purchase due to my experience. I kindly request u to replace my piece with new one.
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Oct 24, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
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