[Resolved] IFB Industries — Washing machine isn't repair for last two weeks

Rita70

from Bengaluru, Karnataka

Address:	560037
Website:	Indian consumer complaints

I lodged a complaint on 23 days decomber and my ticket number is [protected]. I am staying in bangalore and they have worst service center in washing machine. The technician is one mr. Vijay who doesn't know anything about repair. Please provide good technician. Everyday i am calling the service people that they said today itself they will finish the work. But till now no one has come and did the work. I took one year amc also. But that's also no help. I didn't expect this much problem from ifb. Next time i won't go for any ifb
Products because of their bad service. Now i am planning to go consumer court.

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Feb 10, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

IFB Industries Customer Care's response Dear Rita70

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jan 10, 2017

IFB Industries Customer Care's response Dear Rita70

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

basera

from Lohaghat, Uttarakhand

Sir I have a I.f.b executive plus m/c at haldwani (uttrakhand);after reaptedly complain(no.[protected]they have not taken any action.infact they are not able to tell service station add.in haldwani uttrakhand.So painful don't go for I.f.b.ever.

IFB Industries Customer Care's response, Jan 10, 2017

Verified Support

Dear basera

We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on 18604255678(BSNL/MTNL) or 1800 3000 5678 (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [email protected] and we will try our best to meet your expectations.

IFB Team