[Resolved] IFB — WORST SERVICE COMPLAINT | |||
SIR, I HAVE LODGED A COMPLAINT FOR BREAK DOWN COMPAINED ON 07122014 TO CUSTOMER CARE COMPLAINT NO 144100 ONE MR CHANDRASEKAR ATTENTED THE CALL AND SENT MR KIRAN FOR SERVICE ON THE SAME DAY, HE COMLPAINED THAT THE BOARD IS BURNT, AND ASKED ME TO PAY 8000- FOR THE SAME, THOUGH IT IS UNDER WARRANTY, HE CLAIMED THAT ONCE IN THE MONTH OF JULY 2014 WAS REPLACED HENCE SECOND TIME IT WILL NOT BE REPLACED BY THE COMPANY THOUGH IT IS UNDER WARRANTY TO MY ASTONISHMENT. THEN LATER AFTER A WEEK HE CAME WITH THE BOARD AND REPLACED AND IMMEDIATELY ON SWITCHING IT WAS BURNT AGAIN, THE THEY ASKED ME TO TAKE AMC WHICH WOULD COVER EXTENDED WARRANTY FOR WHICH I PAID RS 7000- AFTER WHICH BOTH MR CHANDRASEKAR AND MR KIRAN ARE DODGING ME BY NOT ATTENDING PHONE CALLS AND PHONE FORWARDING CALLS AND SOME TIMES SAY TODAY TOMMOROW WILL COME AND ATTEND BUT NOT COMING NEITHER RESPONDING, VEXED WITH THEM I LODGED A SECOND COMPLAINT ON 241214 COMPLAINT NO 14542071 CUSTOMER ID 66627170 FOR WHICH I WAS PROMISED SERVICE WITHIN 24 HOURS BUT NO RESPONSE TILL TODAY . I AM FRUSTRATED AT THIS TYPE OF SERVICE .THIS IS THE SECOND TIME EXPERIENCE IN JULY THEY HAD TAKEN ONE MONTH TO SOLVE THE PROBLEM. CUSTOMER IFB WASHING MACHINE K UMA Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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