[Resolved] IFB — worst service -ifb | |||||
They didn't respond for calls, even if I notify, and when service engineer came first he asked for liquids & Descale purchase, even if I told that already have those products trying to force me by telling washing machine have problem and this is not his first time. today service engineer came told me filter is not working, i had lot of salt and drum is crashing inside, well I purchased filter 3 month before, and my washing machine on 4 year In-Warranty service, so he may call logged for additional support & repair service, instead of that he told to us buy descale, it will resolve this problems, Also he splashed some water inside of drum and rubbed using dry cloth and get sign from us.Is that their service policy.worst service I ever had, some of engineer explained lot about usage of washing machine and asked me to buy additional accessories such as trolley holder, closing sheet, filter..etc. Customers are not available to achieve their target & getting Incentives, treat them well to acknowledge your service and products, .. That service engineer number: [protected]. Was this information helpful? | |||||
May 13, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Apr 10, 2019 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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