IFFCO Tokio General Insurance — Claim

Address:Gurgaon, Haryana, 122001
Website:www.iffcotokio.co.in

Dear Concern,

I am an IFFCO TOKIO motor insurance client of your third class company with third class services, unfortunately I have taken a policy from you for my Innova registration No. HR 60 F 0002 having policy No. 91480416, last month multiple damages (front Bonet & back door / tail light ) occurred in my car and your surveyor ( Kishore Kumar [protected]) is denying to pass the claim and saying this is old damage and we can't pass this, one thing this policy is with you since June 2016, second how can you deny to pass claim.
In December 2016 i have deposited my car for repair, yesterday when I have called surveyor Kishore Kumar he is saying to get this done in cash, what the hell is this?? If I have to get done in cash then tell me why I have taken zero debth policy, one more funny thing happened when I called your Delhi office at[protected], your executive who attended me was rude and very unprofessional and said that this is a fake accident and this damage is old.

Now, Very gently I am requesting you to pass the claim for back light and back Door otherwise I am not going to receive the car as I have paid my full premium to IFFCO TOKIO for Zero Debth. I am expecting a positive reply / progress from your side, please provide with complain number, cont [protected]

Regards
Bajrang Saharan
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On 11 jan17 but not getting soft copy and hard.. 18 Jan I call customer care she assured me within 1 hour you will get soft copy by mail... But still I am not getting..

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    IFFCO Tokio General Insurance Phone
    +91 12 4428 5499
    IFFCO Tokio General Insurance Address
    IFFCO Tower, Plot No. 3, Sector 29, Gurgaon, Haryana, India - 122001
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