IFFCO Tokio General Insurance — insurance claim of honda activa

Address:	380008
Website:	www.iffcotokio.co.in

Hi there my name is haresh karamchandani
My honda activa was stolen from my flat on new year in midnight between 2am to 7am 21october2017 i register complaint in maninagar police station next morning they didnot wrote fir at that time they told wait for few days. Then i called iffco tokiq customer care i told them about my vehicle stolen they told me we need fir number for claiming insurance after that we went to police station again after 1week they wrote fir on 31october then again i called customer care they wrote everything and given the case to their agent mr nilesh shah located at releif road he visited my home and ask for several documents to be submitted we gave him all documents he asked for then he sends the letter at home writing you didnot submitted the document within 10 days we will close your claim and my vehicle was actuallt registerd on my daughters name she live in dubai after marriage so for that we have do power of attorney we told him give us 4to5 days for that but he send the letter at home of closing the case. Now he doesnt even receive the call. He cuts the call and telling us i wil do something every time giving dates.

Now it is too long time from 31october please help us getting the claim of my daughter self earned vehicle. I have attached my policy