IFFCO Tokio General Insurance — policy transfer not done more than 45 days after photos taken for 4 wheeler — m8213437policy no. :

Address:

Meerut, Uttar Pradesh, 250004

Hi,
I had renewed my 4 wheeler motor insurance from iffco tokio, policy no. M8213437 on my father's name : alok kumar on 4th june'19 as the 4-wheeler was registered on his name only, but my father passed away in april'19 for which the rc of my 4-wheeler had to be transferred on my name, that i have already done, now the insurance also need to be transferred on my name, the insurance agent took the photos of the 4-wheeler on around 8th july'19, till now insurance has still not been generated and transferred on my name.
Despite taking uncounted followups insurance agent just giving excuses like, haven't got approval.. And so on.
Does this procedure takes that much time which can take up to more than 45 days.
Requesting to take the serious action in transferring the policy on my name as soon as possible otherwise have to move to consumer court for this case.