IGL — failure in providing png connection.

I had deposited the rs 6000/ for ne connection in 2010. And money was refunded back. Again igl representive came to model town and confirmed that all issues are resolved with mcd and connection will be given. I have deposited rs 6000/ on 26oct 2015. But no connection has been given to me. Pipeline is running just infront my house.
I don’t know the intention of igl staff. Such incompetence of people in govt of mr modi is not expected. No’s of connection my area has already given with same line,
Hence pl refund my money or provide the connection
V d soni
M - 2/26, mohan park area model town iii, delhi-9
Mob [protected], bp no [protected]