IGL — IGL service issue BP [protected]

Dear sir,
I have applied for a new png connection on December 2020, inspite of png connection comes in ground floor 80 days have been passed and i am sorry to say the installation of png at my place is not done yet. I have call so many times to IGL for connection but still it is pending. Please install my connection ASAP it is going much more delay. It is really too much too poor service from IGL. If you are not able to give connection please confirm to whom I escalate it.

Kindly arrange my png connection asap.
BP Number- [protected]

Thanks and Regards,

Rajni Ranjan