Ignou — Refund of Re-registration fees deducted twice

Address:93, Maidan Garhi Rd, Maidan Garhi, New Delhi, Delhi 110068
Website:iop.ignouonline.ac.in

This is Aliza Fatima, IGNOU enrollment no. [protected]. When i was re registering myself for 2nd year of my MPS course, i paid twice due to network issue and payment of Rs 7000 was deducted twice that is Rs 14000 from my account was deducted. After visiting office one of my payment was confirmed but another one is not refunded. I even filled grievances on Ignou website for refund and went to offices twice they said it will be refund in 10 to 15 days but not its 2 complete months, no refund yet. No one from office is responding on my emails and calls and when I visit office they say we will mail you for refund but did not happened.
Kindly help
my payment reference number for both the payments are -
1st payment - 27th June 2023 - Payment Id- pay_M6zwB9K5BC4Uws
2nd payment - 30th June 2023 - Payment Id - pay_M846qR9opLmaed

Kindly help me to get refund.
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indira Gandhi National Open University
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1497
    Pending
    0
    Resolved
    343
    Indira Gandhi National Open University Phone
    +91 80 2665 4747
    Indira Gandhi National Open University Address
    8th Block, 39th Cross Rd, Jayanagar, Bangalore, Karnataka, India - 560070
    View all Indira Gandhi National Open University contact information