Ignou — unsuccessful re-registration and deduction of money

Address:	IGNOU REGIONAL CENTRE BHUBANESWAR, Khordha, Odisha
Website:	www.ignou.ac.in

I was doing re-registration for maedu program. At first time it got failed and when i tried for 2nd time it also got failed but the amount got deducted from my account (7200/- each, total=14400/-) without any confirmation message or mail and my status has not been updated yet. But it clearly shows that the amount is deposited to ignou account. Kindly help me to get back my amount and for successful re-registration.
Related images for provevare added below for your assurance.

Name-suchismita sahoo
Enrolment no[protected]
Program-maedu (January session 2019)
Account deduction deails
1st transaction no[protected]Done on 28/11/2019)
2nd transaction no[protected]Done on 30/11/2019)