[Resolved]  Igp.com Indian Gift Portal — product not delivered and amount not refund

Website:WWW.IGP.COM

Hi..This is debasish pattanayak, I have sent raksha Bandhan gift, While I ordered expected delivery date was 06 aug 2017 and raksha Bandhan is on 07 aug 2017 but the product not delivered, Hence I asked for cancellations and refund the amount but they are saying dispatched product can not be cancelled.order no.1117095, I need refund plus additional charges coz this year I failed to give rakshi.
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Dec 20, 2017
Complaint marked as Resolved 
Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hello,
We can see in this order, the products got delivered within the given time bracket. We have also mentioned on our website about the delivery timings.
Really had no intention o[censored]psetting you to this extent.
Warm Regards,
IGP.com
Complaint comments 

Comments

I have ordered a sarre that was green color ..thread embroidered but i have receaved a wrong, poor old quality saree. .i am too much frutraited to bought this saree from here. You r rreally fraud..as soon as possible return this saree and refund my money..please.

My username is pinaki underscore Dec.
Name Pinaki Chatterjee.
at 850am lodged complain. Now at 300pm.nobody atend or not available for accepting my complain.
Very odd response.
Misbehave with me.
Hi, my self vinod yadav, i have a Indian oil card but i have no card pin my card no. Is [protected] so plz provide my card pin thank u
I hav ordered rakhi and it was supposed to reach on 25 july and it's the product is not even dispatched. I'm.afraid it is going to reach or not. I want to cancel order.
Hello
I want to know the status of my order 3149532.
It's yet not delivered yet, I raised my query so many times, mailed you..but still response..no customer executive is reverting back..it's disheartening to see your services..
Even numbers are always busy..
My order for personalized water bottles was placed at igp.com. They gave the name on the water bottle by just pasting paper cut outs. No proper painting was done of the name on the glass water bottle.
Can you digest this? Name personalized with "Paper" on a water bottle?
And their solution uptill now- this is the quality they would give and take 40% gift voucher on next purchase with them.
Hi I have ordered gifts for a kids surprise birthday which has order no 5901644, the IGP team is saying it’s delivered to Ishani ( Ishani is 9 years old girl) how can Ishani sign ? No proof has been submitted to me yet. This is highly disappointing

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    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
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