IIFL — Tenor increase without any confirmation and Applied for LOD and Foreclosure document

IIFL — Tenor increase without any confirmation and Applied for LOD and Foreclosure document

J jitentdra jaiky from Powai, Maharashtra Jun 15, 2021 This thread was updated on Jun 15, 2021

My loan account no is IL10047948.I have requested for LOD and foreclosure letter which I haven't got from long time .I am regularly following with customer care and no response is given. The loan amount is approx 30 lakh remaining. And EMI is always paid on time without default. Worst service from customer care. If customer is complaint they should track and resolve the issue but they dont do any thing. Was this information helpful? No (1) Yes (0)
India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Oct 24, 2020 India Infoline Finance [IIFL] Customer Care's response Dear Sir, We understand that concern raised by you has been addressed to your satisfaction.You can call us on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request Team IIFL Nov 11, 2020 Updated by jitentdra jaiky Hi Sir, There is no use of sharing this statement (.You can call us on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request). we tried all possibility . Apr 19, 2021 Updated by jitentdra jaiky Hi Sir/Madam, My loan account no is IL10047948.I have requested online for foreclosure letter .I am trying to reach customer care but not able to. The loan amount is approx 27 lakh remaining. And EMI is always paid on time without default.please provide forclosure letter as soon as possible. Thanks Jitendra Apr 20, 2021 Updated by jitentdra jaiky Hi Team, i have raised the request from online portal, requested for call back and trying to reach to customer care but not getting any request if call getting connected customer care is not responding proper they are keeping on hold for long time after that call is disconnecting. Please provide For closure letter as soon as possible. Jun 08, 2021 Updated by jitentdra jaiky My loan account no is IL10047948.I have requested for foreclosure letter on 24th april 2021, which I haven't got from long time .I am regularly following with customer care and no response is given. The loan amount is approx 27 lakh remaining. And EMI is always paid on time without fail. If customer is complaint they should track and resolve the issue but they dont do any thing.my request ID is 2210672 which is requested on 24rth april.I have spoke with many IIFL customer care like saloni, murli, Vikash they are raising the request new one behalf of old Ticket 2371258, 2371537 and they have no answer simply they will say vacant team is working on that and sometime they disconnect the call. i want to know how many days it take to get foreclosure letter its already 2 month. Note: Here you will say There is no use of sharing this statement (.You can call us on [protected] / [protected] or click on below link for your concerns. After raising the request also IIFL team is not working. please check recording if you are doing. Worst service from customer care. Jun 15, 2021 Updated by jitentdra jaiky Hi, Till now i didnt get any response from IIFL bank for my forclosure letter.i have raised the request on 24ryh april. I have raise my concern here 3 times but there are not responding.
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jitentdra jaiky

from Powai, Maharashtra

My name is jitendra kumar and i am a customer of iifl with a home loan account# 47948 which is currently running.

I have send a request iifl for foreclosure letter 05/10/2020 but not responding in till date.

I will also not pay the next emi in the month of. Please get me the letter asap.

Let me know if i can provide you any other information. You may reach me at

jitentdra jaiky

from Powai, Maharashtra

Hi Sir/Madam,

My name is jitendra kumar and i am a customer of iifl with a home loan account# 47948 and one topup loan account #54861 which is currently running. They have the worst ever service I am experiencing. We have requested for Foreclosure letter for both the loan accounts. We have got service request number also with request to that. But when we called to their customer care they are telling there is no request raised. They are raising by themselves which we can not track. It is getting very hard to trust them. We are loosing our patience and regretting on the day when we went for IIFL. They dont have any tracking system even customer feedback.suppose by mistake they will pick the call after 5 to10 min, they will take our information after that they will put on hold after that they will cut the call or if we will raise the request for call back same thing they will put on hold after 10 minute they will cut the call..in this case how we can contact to IIFL.

FYI
my request number is 1669211, 1764464 and 1757557

Please resolve my query as soon as possible.