Ikya Human Capital Solutions — kyc approval and eod update

Can't approve my kyc from last one and half months also can't update my eod by coachieveindia so check and do the needful. Its take very long time to approval and update documents.
I can't get my pf from last 7 months.
Also there is no proper response from itkya quess pune office and receptionist rejects phone.
Do needful otherwise you are forcing me to go higher authories person.