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Ilex London Complaints & Reviews

2.5
Last updated Aug 3, 2018
Complaints 4
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2
Unresolved
2
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Ilex London Phone Numbers

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+44 20 3004 9908
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+44 20 3657 5680
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Ilex London Website

Ilex London Head Office Address

1000 Great West Road, Brentford
London
United Kingdom
TW8 9DW

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Ilex London reviews & complaints(4)

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D
Dattatray Mohite
from Mumbai, Maharashtra
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defect product

Address:411001
Website:Onlineclues

I have order the product and i received it the product is very bad and size is also different i want to return the product and give refund money to me you can show one in front and give it a different one this is not good i took the itam from you for the first time and found such behaviour you give a nice service if you have a good service you have the advantage...
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S
suresh271982
from Mumbai, Maharashtra
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Returned reasons: Miss match shirts

Address:Mumbai City, Maharashtra, 400010

Order id: cin802163
Order date: feb 17, 2017
Date of delivary: feb 21, 2017
Product name: london looks branded 5 printed cotton shirts
Size: m unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees
Returned reasons: miss match shirts
Product (shirts) is totally different in design from the show in image of your site....
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lalitgupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prompt Service

Address:Kolkata, West Bengal

ILEX is my brand when it comes to luxe leather. They don’t promote themselves much but have to say their store provides the best of quality leather accessories and hi-end fashion leather bags for men and women alike. Usually bag stores focuses much on ladies section but ILEX has this whole range o[censored]nbeatable corporate products which has a class of its own. Best thing about the brand – its attention to finer details and sophistication of...
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Ankush Singhania
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Liars

Address:Kolkata, West Bengal

We bought a laptop bag from the Ilex London store at Quest mall in Kolkata worth Rs. 19600. The first thing we asked was, whether a 15.5 inch laptop would fit into it, and only when the salesperson assured us that it would, we bought the bag. However, when we tried to fit in the laptop in the bag, it turned out that the bag was smaller by at least a couple of inches. We asked the store for a replacement but they did not have anything else...
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