Imagine Marketing Private Limited — product not delivered

Address:	DHR 185/B Bidhan road, Siliguri., Darjeeling, West Bengal, 734001
Website:	Imaginemarket Pvt. Ltd

I had applied for reverse pick up for my boat earphones which has already been picked by xpressbees courier service from my residence. But the replacement unit had failed to deliver the replaced order at my house. Henceforth, i had filed a complaint to xpressbees courier service once again regarding the above mentioned problem, but now they have informed me that reattempt for the reverse pick up for my boat earphone is no longer possible because my physical product has already been picked up previously.
Therefore it is my humble request to make some arrangement for the delivery of my product as soon as possible.
The tracking number[protected]
And boat ticket number is 590018