IMT Ghaziabad — miscommunications by manager lead to cancellation of course!!

Address:	New Delhi, Delhi, 110027
Website:	www.imtcdl.ac.in

I sent 1st mail on May 01, 2018 asking if I can Reappear for the exams I am left with. To which I received revert on May 03, 2018 stating I can pay a fee of 10k using the given link for reinstatement. It also stated that as per policy Complete the programme before June 2018 without any extension. I asked back that if I make the payment in June 2018, will I be able to give exams anytime in future if not in June/ July 2018. I was answered "You are required to complete everything by June 18".
I was misguided and miscommunicated by Shilpi. She has no sense of revertig to the emails, never greets and never answeres to the point. I asked her if I can give exams in future, I asked her what if I appear for exmas in June and fails in some exam again, can I still give it in future, I was not answered properly. Moreover, her number is always busy and I was never able to contact her over the call. She then routed me to contact [protected]@imtcdl.ac.in who said I need to contact [protected]@imtcdl.ac.in. I spoke to someone[protected]Mala), she made me speak to some male staff who asked me to pay by June 20, 2018 and he will take exception from Shilpi for me to appear in June/ July 2018 exams. Then he called me back after 10 minutes and handed over call to Shilpi who literally started shouting on me. She was sounding extremely rude and unhelpful.. She was not accepting the fact that she could not revert to me in a manner she should have been. She never answered to my queries.
Because of her delay and lazy/ improper/ incomplete responses to my emails, I am failed in completing my MBA.

I have spent so much money on this and was not able to give exams on time due to personal issue. You are so unhelpful. I have wasted so many years with IMT, wish I could have never enrolled into it.