Income Tax Department — awaiting pan card from income tax department

Address:560047
Website:www.incometaxindia.gov.in

Dear sir,

I have applied for the pan card for my new firm on 3rd september 2018. Till date i have not yet received it. Nsdl customer care office informed me that one more firm with same name exists and they are awaiting for the clearance from income tax department.

Income tax customer care number[protected] is of no use, it tell "hindi ke liye ek dhabaye" "press 2 for english", press 1 or 2 for half an hour it won's responds, keeps on telling the above phrases.

I think income tax customer care is meditating so request this kind forum to help me in reaching income tax department.

My pan card application acknowledgement number from nsdl is - [protected]

Kindly help me to get the pan card
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Complaint comments 

Comments

Income Tax database shows that you may have already been issued PAN in your name, we are following up with them for earliest resolution.
Irru Bagi's [Complaint's author] reply, Oct 19, 2018
Dear Team NSDL,

Thank you for your comment, but this detailing is available online.

I need a solution, can I change my firm name? NSDL customer care executives say I need to wait till they receive reply from income department.

How many days income tax department would need to reply? Don't they have any time limit? How many days they would like to sit on same online statement? Is there any responsible department within Income tax department to handle such issues?

Really fed up with these procedures, you are discouraging the new entrepreneurs.
Dear Team NSDL,

Thank you for your comment, but this detailing is available online.

I need a solution, can I change my firm name? NSDL customer care executives say I need to wait till they receive reply from income department.

How many days income tax department would need to reply? Don't they have any time limit? How many days they would like to sit on same online statement? Is there any responsible department within Income tax department to handle such issues?

Really fed up with these procedures, you are discouraging the new entrepreneurs.
Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

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    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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