Income Tax Department — Online PAN Application failed and amount is deducted

Address:Kolkata, West Bengal, 700006
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html#

I applied for the pan card today dated 01/07/2017 and paid the fee through online banking but the e-kyc failed due to which it displayed the following message :
"Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."

Please complete the PAN application:

TOKEN NO : [protected]
DOB : 01/01/1972
NAME : GITA RANI BISHWAKARMA
E MAIL : SANJAY.[protected]@GMAIL.COM
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    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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