Income Tax Department — pan card not received by post

Address:At- Radhanagar, PO- Mahuda, Dist- Dhanbad, Jharkhand 828305, 828305

Hi There,
Please help as I have visiting several times to my local post office(Mohuda) for my PAN card. Your website says it was delivered to my local post office but the people here says they have not received it and they even don’t have the basic manners to talk to customers. I request you to intervine in this matter and help me to get my card.
Please find the screen shots for the same.

Acknowledgment Number
[N-[protected]]
Applicant Name Neela Devi
Status CARD DESPATCHED
Despatch Date 22/5/2019
Consignment Number EA[protected]IN
+1 photos
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    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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