Income Tax Department — refund pending: showing status itr transferred to a.o since jul'17

Dear Madam/Sir,
I am yet to receive my IT refund despite filing it by July 2017! Since 28th July 2017, the status on income tax india efiling website is "ITR transferred to Jurisdictional Assessing Officer" and nothing has been updated since then. Can you please look into the matter, why is my ITR not being processed? My Pan card number is : AIFPC9841C. Awaiting your help and action on my complaint,
Sincerely,
S.Choudhuri
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    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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