INCOME TAX E- FILING — tax is not refunded

Address:403601
Website:portal.incometaxindiaefiling.gov.in

My name is Sachin Naik, i have efiled my ITR form on[protected] and e-verification accepted on[protected], but still refund is not initiated for the same.
my acknowledge Number - [protected], its been a more than 4 months now, my refund status is same as 4 months before.

i have called CPC many times they kept saying, server is busy.

Requesting you to please take necessary action to initiate the refund as soon as possible.
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