[Resolved]  Indane — cannot collect cylinder from agency.

sir, i am from Pathanamthitta dist. the agency distributing gas here is Sastha Flames Erumely. Their distributing is perfect, but the problem is we may not be at home all the time. When ever the cylinder comes we are not able to get it, Sastha Flames Erumely is having a rule that we cannot collect the cylinder directly from the agency which is not in any other agencies near by. because of this rule we have to wait all the time for them to come our place which we miss most of the time. sir is this a rule from the head office. is there any provision that we can got to the agency and collect the cylinder? thank you