Indane — Extra subsidy amount deposited. Surprised due to that connection suspended. What is consumer fault on this?

Address:

Chennai, Tamil Nadu

Dear Indane Manager

My LPG connection (Consumer No:CX9302383) is in suspended state since last few days. After contacted to the Agency they conveyed that due to extra amount deposited in the account it is been suspended and they can not do anything on this.

I am surprise why a consumer has to suffer. What kind of system is there where number of times subsidy amount got deposited. Due to that the connection has been suspended without bothering to inform the consumer.

I need a solution immediately. I am unable to book my cylinder.