Indane — Fraud in distribution of INDANE LPG by putting duplicate seal on the cylinder

Address:Muzaffarpur, Bihar

I am an Indane consumer for the last 10 years. But in the last 5-6 months, i have observed that the delivery boy, who comes to deliver the LPG cylinder at the doorstep, purposely removes the seal while handing over the cylinder. He does this to show that he has removed the seal in front of the customer. The reason of him removing the seal is that it is a duplicate seal. The seal is so loose that it can be easily taken out without damaging the plastic of the seal. I have seen the seal of other cylinders, which are original, that can't be removed without tearing it apart. If i ask the delivery boy not to remove the seal, he starts arguing that he has to check the leakage that’s why he removes the seal and check. Now, when i got the cylinder, i weighed it on the scale. It was 3KGs less than the actual written weight of the gas. This is repeating in last 5-6 months. Every time he argues and removes the seal (fake one) in front of me with the same excuse. This time i refused to accept the gas and asked him to give a cylinder which has proper seal on it. There was one in his cart. I demanded him that particular gas. After lot of fight he gave me that and threatened me that if i want to take cylinder next time, i have to go to distributor. He will not deliver. The actual price of cylinder is Rs740 but he takes Rs770 from everyone. That’s ridiculous, we pay Rs. 30 extra on each cylinder and still I get 3-4 KG less volume that too after lot of fighting. That’s disappointing. My distributor is Adarsh Indane Hajipur Road, R D S College, Muzaffarpur - 842002, Near Zenith Petrol Pump The delivery boy’s name is Manish. I want IOCL to take strict action in this regard. At least stop the fake sealing. I am attaching the picture of the seal.
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