Indane — gas cylinder not getting even after the cash memo is generated

Address:

Thrissur, Kerala

Sir, I am a consumer of Indane lpg connection in kunnamkulam panakkal gas agency. consumer no. 31745. eventhough i booked a cylinder in 10th january 2015, and it is registered with ref no. 259950.The cash memo generated for this was [protected]. but as my gas didnt finished that time. i told the delivery boy that i will receive it when my cylinder is empty. But i didnt get abooking cancelled message in this regard. and when my cylinder got finished and when i informed they told me to rebook again. without getting one cylinder i already booked for I booked for cylinder again on 12/3/2015. and the ref no. 281700. again the cah memo generated on 20/4/15 with no.[protected]. but the cylinder is not again delivered yet. as I am going for work I give my book and to my neighbour to receive same. But the agency no giving an intimation when gas will come. agency tellin gas will come not specifying date and time. the drivers telling ask agency As a customer what to do in this regard. when I will get my gas cylinder