[Resolved]  Indane — INDANE GAS AGENT IN VELLORE -AJAY GAS AGENT HARASSING CUSTOMERS BADLY FOR EVER

Address:Vellore, Tamil Nadu

Sir/madam, My consumer Number with Indane Gas Agency is 406723 with AJAY GAS AGENCY in Sathuvachari-Vellore. I requested for second Cylinder as advised by agent. When I went there with all required documents (My Aadhar card, Original Gas Book, PP Size photo) they asked for original receipt of deposit amount which I had lost/misplaced, therefore I was unable to produce it. Finally the agent has scolded me with unparliamentray words in singular as I did not have deposit receipt. He was indecently behaving with me and shouted at me to get out from there saying I am a irresponsible guy. Please note, this is not only happening with me but to most of economically poor consumers as we could see them bowing in front of his chair like slave. He has never ever provided any service on a single day. For example I had gone to obtain my Gas book. They collected my card and taken 50 rupees as charge from me, they did not give any receipt. I was asked to come on next day to collect the Gas booklet. I had to visit his office again to collect the booklet. In overall, he is behaving like LICENSE RAJ. All consumers are slave in front of him. I tried to make complaint with toll free number[protected]Toll Free) available on INDANE website, I never had succeeded from my mobile phone. Please clarify, to get 2nd Cylinder, though I have original booklet, AADHAAR ID, till they ask for LIC policy copy( Which I produced to get 1st cylinder as i did not have AADHAAR at that time) with latest premium paid receipt. Since I paid my premium thro internet, the agent did not accept Online receipt, I have to produce receipt with revenue stamp from LIC office. Sir, our Honble PM is taking so much effort to eradicate LICENSE RAJ and march towards "MAKE INDIA" vision, but the ground reality is that ordinary citizen struggles to get 2nd gas Cylinder with INDANE AGENT's Slavery approach towards consumers. I can write in a single line that AJAY INDANE GAS AGENT in Vellore is still living with British Govt to treat our fellow citizens as Slaves. With a great hope I am writing this to you as admirer of our PM MODIJI. Hope you will initiate necessary disciplinary action on AJAY INDANE GAS AGENT in VELLORE.
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Aug 14, 2020
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