Indane — Non-receiving of message regarding generating of Cash memo, non-supplying of cylinder on generating of Cash memo and held up further cylinder booking

My consumer Number is 05445 and the name of distributor is 'Gopal Gas Agency' Maheshtala, Distt. : 24 Pgs (S), W.B. I had booked for cylinder on 15.05.15 (booking number - 632414) and the same was delivered to my home on 17.06.15. When I going for further booking through IVRS, I have been informed that my cash memo of previous cylinder was generated on 29.05.15 (number - [protected]) and due to which, booking of further cylinder could not be made. As such, please intimate to me that
1) Under which circumstance my cylinder was delivered on 17.06.15 whereas the cash memo of the same was generated on 29.05.15.
2) Further, why the message regarding generating of Cash memo has not been received by me till date in my mobile as per prevalent practice.
3) Lastly, when my further booking for cylinder will be made.

With regards,

SUJIT MOULCK
Kalinagar, Bidhangar,
Kolkata - 700066 (WB)