Indane.co.in — amount deducted two times but gas cylinder is not booked

Address:	North 24 Parganas, West Bengal, 743263
Website:	indane.co.in

Dear sir,
I booked gas on 07/sept/2018 through indane online gas booking service on www.indane.co.in. i tried to do the pre-payment in advance through net banking. Amount deducted from my account but transaction was not displayed in history and i called up my distributor and he confirmed that they didn't receive any request for refilling the cylinder; it was for the amount rs. 850.67/- x rs. 850.67 (Tried two times).

We visited our distributor personally, they confirm me that not seen any action or update on the issue what i am facing.

Please help me to get my money back. Please help me here.

I called up indene cc, but unable to talk due to congested ([protected]).

Consumer no. Cx11205113
Cust name - monju ghosh
Bank transaction reference number –[protected] and[protected]Paid from axis bank net banking)
Regards,
Santanu ghosh
[protected]