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Independent TV — can't show any star channels

We are facing a problem in many channels star channels are not available they are showing technical problems star plus, star bharat etc are not showing from a week we are facing this its not minor problem no channel is available tata sky is showing all channels and independent set top box is not even refunding our money back from week no channel is coming we have already pay fee then also very poor service all channels are showing error...
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We are facing a problem in many channels star channels are not available they are showing technical problems star plus, star Bharat etc are not showing from a week we are facing this its not minor problem no channel is available Tata sky is showing all channels and independent set top box is not even refunding our money back from week no channel is coming we have already pay fee then also very poor service all channels are showing error...

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