Independent TV — dth connection not installed since 10 months

Address:Bangalore, Karnataka, 560037
Website:www.independenttv.in/, reliancedigitaltv.com

I have booked for 2 dth connections online by paying 998/- rupees on 1st march 2018 with reliance big tv, they promised for installation within 30 to 45 days. But it has been already 10 months still installation is not happening.in mean time the name of the company changed from rbigtv to independent tv, now this new company owned by same old owners says my details are missing in their system & from past 10 months they are passing time saying today & tomorrow. I have all the details like booking i. D[protected] and credit card transaction reference number. The same details are shared with company through mail & call many times, but of no use
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Dear Sir,
I not statisfied with your service.My booking id is :- R[protected] & and customer id is [protected].I had book independent TV on 01/12/2018 but no service had provided from that date.
So, please cancel my booking and transfer the funds in my account as early as possible...

Regards,
Sampat Pable

Independent TV's reply, Jan 28, 2019
Hi,
We can understand your concern, we appreciate your patience we are working on the installation process.
We have forwarded your query for installation, we will update you soon regarding this.
Thanks
Independent TV team
Hi
We understand your concern. I request you to share your location along with registered Number and Email ID so that we can assign an executive for your installation.
We appreciate your patience!
Thanks
Independent TV Team

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