Independent TV — dth operator is not fixing set top box.

Address:

H. NO. C/130/320,JAIL ROAD SHAHPUR NEAR PODDAR MURTI, P.O. GEETA VATIKA, GORAKHPUR, U.P., Gorakhpur, Uttar Pradesh, 273006

Respeted,
Sir / madam
My dth set top box s. No. [protected] has not been working from 10-15 days. I called in customer care per day 3 to 4 time they said to me every time your complain had been registered and engineer will be reach your home 24 to 48 hours but still your engineer is not avialble now a day and your excutives is not given me complain no. Any time, today your executive said that to me that my complain was registered today but ur another executive gave me complain no. 2287780 as on 13/05/2019. Today 16/05/2019, aprox at 1:15 p. M. I called again in customer care with the above mentioned complaint number but there is no satisfactory response from the other side and your exicutive miss jyoti talk with me in high voice i have a voice record. I am also complained in "trai consumer help line and they given to me complain no. 1318585".
So you are requested to solve my problem.

I[censored] didn't respond then i will take legal action against your company in consumer forum

Pramod kumar
Set up box s. No. [protected]
Mobile no. [protected]