Independent TV — horrible service provided by independent tv.

Address:400083

My first compliant was registered on 6th of March 2018 regarding no reception at all.
Since may 2018, my set top box is not working, EVEN AFTER AMPLE OF COMPLAINTS .Even i have mentioned this in my previous mail regarding this issue .

This is to inform you that i have taken a subscription package of 2 years from Independent tv .

Even after several complaints I have not received any proper resolution for the same. Request you to kindly look into the matter and do the needful. Also would want to mention that the customer care service agents are not giving any appropriate response for the complaint being lodged. Every time I called I was informed that a concerned person will visit my place to check the technical issue happening repeatedly and no one turned up.

I want Independent TV to refund the subscription amount of Rs.2, 500/- that i have paid.
Sanjay Patkar.
Mo: [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir,
I booked reliance big TV DTH on 24 march 2018 and paid Rs. 499 as advance. But till now independent Tv didn't installed my DTH even after 275 days.
I am feeling cheated from reliance tv.
I don't want to delay a single day.
Name- Anil Kumar
Mobile no. - [protected]
Independent TV's reply, Jan 28, 2019
Hi,
We can understand your concern, we appreciate your patience we are working on the installation process.
We have forwarded your query for installation, we will update you soon regarding this.
Thanks
Independent TV team
Hello Sir,

We do not want you to feel this way. Kindly share your Registered mobile number with us so that we can assist you better.
Thanks
Independent TV Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Independent TV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    1023
    Pending
    0
    Resolved
    130
    Independent TV Phone
    +91 12 0689 5601
    +91 97 1115 4600
    +91 87 5089 7934
    Independent TV Website
    Independent TV Address
    H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai, Maharashtra, India - 400710
    View all Independent TV contact information