[Resolved]  Independent TV — independent tv fraud in providing service

Respected Sir, Customer name : Azharuddin Abdul Rehman Khan

Last year in month of December i bought independent TV and started my pack Rs.1999 + installation charge Rs.500 + av three cord cable Rs.100 Freedom Pack for one year validity.
In freedom pack company promises to give HD and SD both channels for 1 year and told all channels will be same for 1 year even after TRAIs new rules.
But after some time they firstly removes all HD channels from my pack . Later they migrated my freedom pack to some other pack.
After some time some other SD channels also removed from my plan and for long period STAR NETWORKS all channels removed later ZEE NETWORKS challens and COLOURS channels removed.
But worst come when company switch off all the channels on 12th june and not a single channel is available.
I want my freedom pack active for 1 year which is promised by company at the time of installation. With HD and SD both services.
Company customer care service is too poor calls didnt get connect and no reply for complaint mails.

Please take some strict action against them. Its like they took our money and “looted” us. Take some action against them.
And please help me as early as possible.

THANKS
AZHARUDDIN A.R. KHAN
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Azharuddin,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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