Independent TV Limited — about the fraud of independent tv and refund

Address:

Ratanshi Nagar behind champaben college building number A-2-1 north shivaji Nagar sangli, Sangli, Maharashtra, 416416

The independent tv has not giving proper services to their customers from last 2-3 weeks nearly 30-40 channels stopped by the independent tv and when i was calling after this problem their customer care number says it does not exits please check the number you have diled.
Then on 25 april 2019 they promised that all the channels of star network will start on 26 april 2019 then at midnight they again said it is not possible to start these channels of star network. I have missed all the matches of ipl from last 2-3 weeks. While buying independent tv they have promised us to all paid channels will be free for 1 year now they are charging for those channels again.
So my request is that independent tv should refund all money. Now i am not at all interested to use independent tv and as you (Trai) has authority should do something about it. Its humble request to you.