Independent TV — new connection not installed

Address:

Alwar, Rajasthan, 301019

I have booked new dth connection from independent tv vide work order no.752004 on dt.21.11.2018 with customer id [protected] and paid online rs.1999/- as advised by e-caller executive, after 15 days over still connection not installed even no one is respond on my emails, independent tv made falls commitment to consumers and harassed unnecessarily to them. I have requested to refund back my money and as a consumer i appeal from judiciary system that take action against the said company who made false committment to consumer.

If they are not able to give the connection then why they enjoy the money of consumer and harrassed to them.

Now i requested to kindly help me to refund of my money.