Independent TV — set of box not provide

Dear sir,
This subject to matter of online order set of box on not provided after long time. I book this order date - 27.11.2018 after very long time no tracking system no any get this responsibility to customer care & poor co-ordination so i paid rs.1999/- so please refund me urgent... May continues follow up this matter before 1.5 months. So i raise this complaint please solve this issue i refund this amount urgent... Booking id r[protected]