Independent TV — still not received the product

Address:Plot-20, Rajeshri Shahu nagar, Cidco 1, near cidco garden wadgaon, bajajnagar, Aurangabad., Bulandshahr, Uttar Pradesh, 431136
Website:independenttv

Sir,
It is submitted that i booked a set top box of independent tv through online and paid a sum of rs.1999 online. I was assured that delivery of set top box will be within 7 days after making payment. I made payment on 09 january 2019 but till today (26 february 2019) i did not get any set top box except late excuses every time customer care employee said to wait for maximum 2-3 days. Only they are be fooling the customer. So you are requested to get my amount refunded.
Regards..
Yash sonawane...
Mob. No [protected]
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I have DTH subscription of Independent TV and paid in advance for 1 year's subscription fee.

W.e.f. 11th Feb-2019 I am unable to access any of its channel. I made complaint to its customer care number several times, but got no response.

I have also written a mail to its customer care's email id and awaiting for response.

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