Independent TV — worst service

Address:Lucknow, Uttar Pradesh, 226024
Website:independenttv.in

I am an unfortunate customer of Independent TV V since 2nd Nov, who is, despite paying full, is denies to get services from last 15 days.
From 14th Nov, I am facing total "Signal Lost" on my TV. I complained this on the [protected], but the replies were totally disappointing. Their customer care replied different om different days-

14th nov- "problem will be resolved in 24-48 hours. No need to take any service request no."
* I didn't receive any call. No one came to resolve the issue.

15th nov- "problem will be resolved in 24-48 hours. No need to take any service request no."
* I didn't receive any call. No one came to resolve the issue.

17th Nov- "problem will be resolved in 24-48 hours. Service request no. 650179"
* I didn't receive any call. No one came to resolve the issue.

19th Nov- "problem will be resolved in 7 days. You will receive a call with in 24-48 hours."
* I didn't receive any call. No one came to resolve the issue.

20th Nov- "problem has been forwarded to the distributor Mr. Devendra Dedeja. Contact details not provided."

24rd Nov- "Problem will be solved in next two days. Contact no of distributor is provided."
*Contact no provided is not working.

29th Nov - Problem will be solved in next two days. Contact details of distributor cannot be provided."

Obviously they are playing with the customer.

Even after many requests, I have not been provided any details regarding my subscription on email. Even I don't have the payment receipts. I wonder what kind of subscribtion it is!!! Is it FAKE?? AM I BEING FOOLED??.

I don't know whether they are a real company or a fraud. Is there someone in the company who is really caring about customer?

- Ravi Prakash Vishwakarma
Customer id (which I got by call center, not by mail)- [protected]
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    Independent TV Phone
    +91 12 0689 5601
    +91 97 1115 4600
    +91 87 5089 7934
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    Independent TV Address
    H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai, Maharashtra, India - 400710
    View all Independent TV contact information