India Cakes — non delivery of the product

Address:

New Delhi, Delhi, 110014

My order number is :-339215, it was supposed to be delivered on 9th dec'19 and till now (10th dec'19) its not delivered. Very pathetic service, even after paying rs 300/ delivery charges they are not able to deliver. No body is even bothered to call and update as per them its far from franchie and therefore they cannot help. They even cant refund the amount. This is really pathetic. Will approach higher authorities

What the hell is going on