India Infoline Finance [IIFL] — action against alpa thakkar for wrongly sign by me on satisfaction letter and this complaint by me i am policyholder of iifl dhanera bra

Bharat bhai chopabhai Patel

from Dhanera, Gujarat

Address:

Balaji complex dhanera, Banaskantha, Gujarat, 385310

Dear iifl
Plz download my attached file
Now i am fully aggressive with your employer alpa thakkar. I reject my policy document to alpa thakkar my date of birth wrong in this policy. Alpa thakkar tell me today 28-8-19, this is your policy plz sing in receipt and i had sign on letter but i don't know this is satisfaction letter. I don't write a satisfaction letter. This is my mistake i signed by me on behalf of wrong trust your employer alpa thakkar. This letter write by alpa thakkar not by me. Now i don't want to any policy from iifl. I will not accept policy document from courier. Please give me my money refund very urgent basis and policy give to your employer alpa thakkar. Now i don't need a any policy from iifl. I cannot trust iifl and iifl staff alpa thakkar in my dream. I am very disappointed this is policy done by alpa thakkar otherwise never go iifl gold loan dhanera.
All mail and social midia complen by me i am sending screen sort of complaint. I take all responsibility of complen this is send by me.
I don't know what is procedure for complen lodge so i help from rakesh parihar.
Your policy holder
My registration mobile [protected]
P/170000/01/2019/009912

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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We understand that our official have already spoken with you on [protected] and addressed your query, further as explained by you on call we understand that you have not complained about your policy and you received a photocopy of your document one month back.

Further you can call us on [protected] / [protected] or mark a mail on cs.[protected]@IIFL.com for your concerns.

Team IIFL.

Aug 31, 2019

Updated by Bharat bhai chopabhai Patel Sir
I already said two same person same name same village and your iifl team contact to bharat bhai chopabhai Chaudhary policy from ALpa Thakkar one month before reciced print of policy and he didn't complen and my name is bharat bhai chopabhai Patel and never single call from iifl dhanera branch than i complaint consumer complaint than i reciced first call from 27.8.19 and i go brach i reciced my policy and sign receipt of policy reciced by ALpa Thakkar but i reach at home and want to closed my complen but one time chek my policy again faltu on policy document i reciced policy with wrong documents than i call ALpa Thakkar but she attend my call and cut my call than i chek screen sort of where is my signature is not a policy document receipt this is satisfaction letter than my all trust lost with iifl and this letter not my handwriting this write by ALpa Thakkar and said me this document reciced by ALpa plz signature it and i have done but now i can not trust your employer ALpa Thakkar and iifl dhanera branch.
If this complen not by me plz chek my signature i am not illiterate. Plz ask your employer to again reciced setisfication letter from me if i am happy with your service. And i already mail regarding my policy document with currect date or birth

Aug 31, 2019

Updated by Bharat bhai chopabhai Patel Before setisfication letter from ALpa Thakkar by dishonestly and foolish me but reciced my policy with wrong date of birth so i reject my policy and i want to my real policy with currect date of birth. Pervious satisfaction letter write by your employer and not read fully by me