[Resolved]  India Infoline Finance [IIFL] — all employees of iifl are trained how to speak tell a lie always

Address:Thane, Maharashtra, 401501

This is a bad company. Very bad and cheapest service. All iifl team are fail to resolve a silly mistake which made his employee and team. They are fail to resolve the query around 11 months. Its make me laugh and some time more anger. It seems aal all uneducated emplyess are working in iifl, no quality work. All expert to make a fool to customers
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Feb 18, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Jan 11, 2019
Updated by Avnish@Kumar
My loan a/c no is IL10011753
after 72 reminders no one is giving the reply regards subsidy, why it is too delay only for apply in NHB
Jan 11, 2019
Updated by Avnish@Kumar
every one want to escape from his duty and responsibility, I have written many email to many seniors person but they are also always on silent mode as-Sandeep Joshi <sandeep.[protected]@iifl.com>,
Raju Tiwari <raju.[protected]@iifl.com>,
saurabh Kumar <saurabh.[protected]@iifl.com>,
Akshay Sarmalkar <akshay.[protected]@iifl.com>,
Vinay Chaurasiya <vinay.[protected]@iifl.com>,
Bhushan Kane <bhushan.[protected]@iifl.com>,
Shashank Talekar <shashank.[protected]@iifl.com>,
Mohammed Salim Badad <salim.[protected]@iifl.com>,
rakhi.[protected]@iifl.com,
ajay.[protected]@iifl.com,
[protected]@iifl.com, all are fail to give the reply
Verified Support
Jan 14, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Jan 14, 2019
Updated by Avnish@Kumar
Dear IIFL Team,

Kind for your information, You are telling me this story from 6 months . there is no any new twist in this story. So please except telling the story you and IIFL team need to do work in proper way . I want to know If IIFL persons are doing the the mistake again and again then what is the company policy . I am not happy from your reply . You should raise the issue with your MD & Directors.
and change the working style. and i have send around 100 emails to [protected]@iifl, but no reply. it shows your cheapest and poor and bad service.
Jan 14, 2019
Updated by Avnish@Kumar
I think i have made a mistake after choosing IIFFLL
Jan 14, 2019
Updated by Avnish@Kumar
I have called to customer care also they have only two words Extremely Sorry or sorry . This the weapon of customer care team. They are also handicap.
Verified Support
Jan 15, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Avnish,

We hope that you have received a call from our senior officials & the same has been addressed in detailed about your concerns also we have replied your query via your registered E-Mail ID on 15/01/2019. We request you to check the same and in case of any issues do write back to us.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Jan 15, 2019
Updated by Avnish@Kumar
IL10011753
Mob-[protected]

Why are you telling me story again and again ??????
What is the solution ??????????
You also not capable to what is the solution . You all are smart to tell a story. Noted - i have asked two question except telling the answers you are telling the story.
All are Nonsense and made man working in IIIFFFLLL

You are not capable what is the duration to apply for PMAY.
When a single document is not required from customer for CLLS then why it is delay 9 months only for apply.
I think you are educated and can read english well, so please give the reply properly . dont tell the story
Jan 15, 2019
Updated by Avnish@Kumar
IL10011753
Mob-[protected]
iI dont have any call from IIIFFFLLLL
Jan 16, 2019
Updated by Avnish@Kumar
Avnish Kumar <[protected]@gmail.com> Wed, Jan 16, 2019 at 10:50 AM
To: Sandeep Joshi <sandeep.[protected]@iifl.com>, Raju Tiwari <raju.[protected]@iifl.com>, saurabh Kumar <saurabh.[protected]@iifl.com>, Akshay Sarmalkar <akshay.[protected]@iifl.com>, Vinay Chaurasiya <vinay.[protected]@iifl.com>, Bhushan Kane <bhushan.[protected]@iifl.com>, Shashank Talekar <shashank.[protected]@iifl.com>, Mohammed Salim Badad <salim.[protected]@iifl.com>, rakhi.[protected]@iifl.com, ajay.[protected]@iifl.com, [protected]@iifl.com, [protected]@iihfl.com
Dear Sir/Madam,

Really i am very bore from your cheapest & poor service each and every person want to escape from his duty & responsibility. Although as per request & suggestion of Raju Tiwari i am writing to you.
IIFl have not provided any documents and not mention in the sanction letter that you are providing the loan under PMAY scheme.

So i want a letter from your side that you have sanctioned the loan under PMAY scheme.
Note- Rakhi & Ajay Please look in to the matter
May i know why you both on silent mode...??????????????????????
open your eyes . Why are u sleeping..????????????????????????

On Wed, Jan 16, 2019 at 10:47 AM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -69
Dear Sir/Madam,

Really i am very bore from your cheapest & poor service each and every person want to escape from his duty & responsibility. Although as per request & suggestion of Raju Tiwari i am writing to you.
IIFl have not provided any documents and not mention in the sanction letter that you are providing the loan under PMAY scheme.

So i want a letter from your side that you have sanctioned the loan under PMAY scheme.
Note- Rakhi & Ajay Please look in to the matter
May i know why you both on silent mode...??????????????????????
open your eyes . Why are u sleeping..????????????????????????

On Tue, Jan 15, 2019 at 9:51 AM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -68
Dear Sir/Madam,

Really i am very bore from your cheapest & poor service each and every person want to escape from his duty & responsibility. Although as per request & suggestion of Raju Tiwari i am writing to you.
IIFl have not provided any documents and not mention in the sanction letter that you are providing the loan under PMAY scheme.

So i want a letter from your side that you have sanctioned the loan under PMAY scheme.
Note- Rakhi & Ajay Please look in to the matter
May i know why you both on silent mode...??????????????????????

On Mon, Jan 14, 2019 at 9:42 AM Avnish Kumar <[protected]@gmail.com> wrote:

To, [protected]@iifl.com

REMINDER -67
Dear Sir/Madam,

Really i am very bore from your cheapest & poor service each and every person want to escape from his duty & responsibility. Although as per request & suggestion of Raju Tiwari i am writing to you.
IIFl have not provided any documents and not mention in the sanction letter that you are providing the loan under PMAY scheme.

So i want a letter from your side that you have sanctioned the loan under PMAY scheme.
Note- Rakhi & Ajay Please look in to the matter
May i know why you both on silent mode...??????????????????????

On Sat, Jan 12, 2019 at 9:43 AM Avnish Kumar <[protected]@gmail.com> wrote:

To, [protected]@iifl.com

REMINDER -66
Dear Sir/Madam,

Really i am very bore from your cheapest & poor service each and every person want to escape from his duty & responsibility. Although as per request & suggestion of Raju Tiwari i am writing to you.
IIFl have not provided any documents and not mention in the sanction letter that you are providing the loan under PMAY scheme.

So i want a letter from your side that you have sanctioned the loan under PMAY scheme.
Note- Rakhi & Ajay Please look in to the matter
May i know why you both on silent mode...??????????????????????

On Fri, Jan 11, 2019 at 5:06 PM Avnish Kumar <[protected]@gmail.com> wrote:

Note- Rakhi & Ajay Please look in to the matter
May i know why you both on silen mode??????????????????????

On Fri, Jan 11, 2019 at 4:45 PM Avnish Kumar <[protected]@gmail.com> wrote:

To, [protected]@iifl.com

Dear Sir/Madam,

Really i am very bore from your cheapest & poor service each and every person want to escape from his duty & responsibility. Although as per request & suggestion of Raju Tiwari i am writing to you.
IIFl have not provided any documents and not mention in the sanction letter that you are providing the loan under PMAY scheme.

So i want a letter from your side that you have sanctioned the loan under PMAY scheme.

Note- Rakhi & Ajay Please look in to the matter

Thanks

On Fri, Jan 11, 2019 at 12:25 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Raju Tiwari & Sanjay Dwedi,

Think once again for providing the document as i required, Otherwise i will be going to for FIR, against IIFL and you both wiil be main accused person.

Note- Rakhi & Ajay Please look in to the matter

Thanks & Regards,
Avnish Kumar

On Thu, Jan 10, 2019 at 3:02 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -65

On Thu, Jan 10, 2019 at 1:39 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Raju Tiwari & Sanjay Dwedi,

As per our telephonic conversation you have denied that you can not provide any documents that you have sanction the loan to me under PMAY scheme, But at time when i discussing with you taking the loan, after inquiry you told me that we will give loan under this scheme because you are eligible for the same. Then what is the problem ? Why you cant provide the same in written?

I want you to intimate if you will not provide me the document as i required by tomorrow or ASAP . I consider this as a fraud and i will take proper action again this.

Note- Rakhi & Ajay Please look in to the matter

Thanks
Avnish Kumar

On Thu, Jan 10, 2019 at 1:07 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Raju, Sandeep Joshi, Sanjay Dwedi,

At the time of taking loan from IIFL you all told me that there is a scheme of PMAY and you can take this benefit of this scheme if you go with IIFL,

But There is no single documents you provided me in written that you are sectioning this loan under PMAY scheme.
I request you to kindly provide me the documents on urgent basis as you told me verbally about PMAY.

Note - Rakhi & Ajay please look in to the matter

On Thu, Jan 10, 2019 at 12:57 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -64
Dear Rakhi & Ajay,

Being a seniors person, At least you should awake and aware about your bad and cheap service. How can your team easily speak tell a lie and did not give the proper status regards PMAY
I hope you will give the reply and solution of my problem if you understand your job resposibility.

I have sent lot of emails & reminders but no one have given the proper answers.
Why IIFL hired you if you are not giving the solution to customer.

Can you share the email address and contact numbers of your M.D. & Directors ?
I want to tell them also what type of quality service IIFL are providing to the customers.

Regards,

Avnish Kumar

On Thu, Jan 10, 2019 at 12:12 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -63
Dear Rakhi & Ajay,

Being a seniors person, At least you should awake and aware about your bad and cheap service. How can your team easily speak tell a lie and did not give the proper status regards PMAY
I hope you will give the reply and solution of my problem if you understand your job resposibility.

I have sent lot of emails & reminders but no one have given the proper answers.
Why IIFL hired you if you are not giving the solution to customer.

Can you share the email address and contact numbers of your M.D. & Directors ?
I want to tell them also what type of quality service IIFL are providing to the customers.

Regards,

Avnish Kumar




On Wed, Jan 9, 2019 at 4:48 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -62

Dear Rakhi & Ajay,

?????????????????????????????

On Wed, Jan 9, 2019 at 2:54 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Rakhi & Ajay,

?????????????????????????????

On Wed, Jan 9, 2019 at 2:13 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Rakhi & Ajay,

Awaiting for your reply,
I think you are also from the same... category. Irresponsible IIFL Team

On Wed, Jan 9, 2019 at 12:12 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Rakhi Madam & Ajay Sir,

I did not know about your bed and cheap service, after a lot of reminder no one are giving the proper answer.
Pleas read the trail email and reply me if you are capable to give the reply.
all are not doing the working properly in the boisar branch.

Thanks

On Wed, Jan 9, 2019 at 11:43 AM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Rakhi Madam & Ajay Sir,

I did not know about your bed and cheap service, after a lot of reminder no one are giving the proper answer.
Pleas read the trail email and reply me if you are capable to give the reply.
all are not doing the working properly in the boisar branch.

On Sat, Jan 5, 2019 at 6:16 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -61
Dear Saurabh & Sandeep,
after a lot of reminder you are not giving any response regarding subsidy, Now i want to intimate you that i will stop the loan installment since jan-19, due to your irresponsible behaviour . The operation team will be responsible for this action. If you have been given any positively reply then no need to stop the EMI .
Thanks

On Thu, Jan 3, 2019 at 5:09 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -60
Why IIFL team are sleeping? are you not able to give the answers of my questions?

On Mon, Dec 17, 2018 at 10:06 AM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER -59

On Tue, Dec 11, 2018 at 3:18 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-58
Dear Raju Sir & Sandeep,
I required the scan copy of CLS affidavit on urgent basis.
Kindly send the same as soon as possible.
Thanks & Regards,
Avnish Kumar

On Sat, Dec 8, 2018 at 10:27 AM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-57
Dear Raju Sir & Sandeep,
I required the scan copy of CLS affidavit on urgent basis.
Kindly send the same as soon as possible.
Thanks & Regards,
Avnish Kumar

On Sat, Dec 8, 2018 at 9:40 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Fri, Dec 7, 2018 at 11:37 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Fri, Dec 7, 2018 at 11:21 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Fri, Dec 7, 2018 at 10:49 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Fri, Dec 7, 2018 at 10:30 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 3:51 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 3:40 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 2:42 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 2:22 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 1:02 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 12:44 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 12:08 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-45
Why are you not giving the answers??

On Thu, Dec 6, 2018 at 10:40 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 10:20 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 10:01 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Thu, Dec 6, 2018 at 9:46 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 6:09 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 5:16 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 4:58 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 4:48 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 4:29 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 4:23 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 4:12 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 3:59 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 3:52 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 3:20 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-31
Sandeep, tell me the name of R.M. and mobile number and where is he sitting?

On Wed, Dec 5, 2018 at 3:01 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 2:49 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-29
Why are you all unable to reply????????????????????????????
????????????????????????????????
Note- Saurabh why you are on silent mode?????????????? I waiting for your reply.
Thanks,
Avnish Kumar

On Wed, Dec 5, 2018 at 2:25 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-28
Why are you all unable to reply????????????????????????????
????????????????????????????????
Note- Saurabh why you are on silent mode?????????????? I waiting for your reply.
Thanks,
Avnish Kumar

On Wed, Dec 5, 2018 at 1:39 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-28
Why are you all unable to reply????????????????????????????
????????????????????????????????
Note- Saurabh why you are on silent mode?????????????? I waiting for your reply.
Thanks,
Avnish Kumar

On Wed, Dec 5, 2018 at 1:04 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-27
Saurabh awaiting for reply...

On Wed, Dec 5, 2018 at 12:58 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-26

On Wed, Dec 5, 2018 at 12:55 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-25
You have any query, please visit nearest IIFL branch-- Samdeep Kind for your information already I have visit your branch regard this problem that time also you all were not able to given the answer of my question, Then how can you give now ?????????? . If you all able to give the answers of the question, why are you not giving the reply by email. Are You all feeling shame like girl to reply via email.
.
Sandeep, I asked the board lend line number of your coporate office in previous email but you gave me the number of customer care except board line . This thing shows that how clever you are to make a fool to customer and tell a lie.

You all do not feel shame that a customer is asking some thing and you all are not giving the reply from six month.

IIFL company is not giving the salary to yo for doing the work or customer is not paying the interest against your loan.

Note - Saurabh Kumar you are a Boss of sandeep Joshi why you are also on silent mode . Can You give the justification, why sandeep josi told me lie easly. Do you also feel shame to reply via email. Are you not getting the salary from IIFL for doing the work.
Saurabh, take care of of IIFL company name dont work like a uneducated person.
Thanks,
Avnish

On Wed, Dec 5, 2018 at 12:35 PM Avnish Kumar <[protected]@gmail.com> wrote:

REMINDER-24
You have any query, please visit nearest IIFL branch-- Samdeep Kind for your information already I have visit your branch regard this problem that time also you all were not able to given the answer of my question, Then how can you give now ?????????? . If you all able to give the answers of the question, why are you not giving the reply by email. Are You all feeling shame like girl to reply via email.
.
Sandeep, I asked the board lend line number of your coporate office in previous email but you gave me the number of customer care except board line . This thing shows that how clever you are to make a fool to customer and tell a lie.

You all do not feel shame that a customer is asking some thing and you all are not giving the reply from six month.

IIFL company is not giving the salary to yo for doing the work or customer is not paying the interest against your loan.

Note - Raju Tiwari you are a branch Manager why you are on silent mode . You have not given the justification, why your team tell a lie easly.

Thanks,
Avnish

On Wed, Dec 5, 2018 at 11:40 AM Sandeep Joshi <sandeep.[protected]@iifl.com> wrote:

Dear Mr Avnish,

Greeting for the day!!!

You have any query, please visit nearest IIFL branch.

Best Regards,
Sandeep Joshi

Front End Operation|HFC|MUMBAI
www.iiflhomeloans.com

FacebookTwitterlinkedinappstore

On Wed, Dec 5, 2018 at 11:28 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 11:04 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 10:35 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 10:17 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 9:56 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Wed, Dec 5, 2018 at 9:31 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 5:58 PM Avnish Kumar <[protected]@gmail.com> wrote:

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Reply of my question...please

On Tue, Dec 4, 2018 at 5:54 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 5:26 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 5:05 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 4:46 PM Avnish Kumar <[protected]@gmail.com> wrote:

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Reply Quekly,

On Tue, Dec 4, 2018 at 4:24 PM Avnish Kumar <[protected]@gmail.com> wrote:

Sandeep,

Why are you telling me story like a children ...????

With reference to your email, we would like to inform you that we are analyzing your case basis the eligibility criteria under PMAY CLS Scheme guidelines.-----Now you are saying that you will start now for analyze the case for eligibility criteria, Before today was you was sleeping in the branch. Tell me what did you do with the my documents in six month.?????????? It Means you will start your work after six months. Is there any policy in IIFL that you will start the work 6 month late????????????



Therefore, we request you to kindly allow us 120 working days time. ------ I have given you already 6 month Do you think that was a short period ...????????



We shall let you know in-case any document/clarity is required in the meanwhile. You may also contact your relationship Manager by January 31, 2019 to know the updated status.---- Who is my R.M. & what is his name and mobile number and where he is sitting...????????



We value your patronage and trust this resolves all your queries to your satisfaction.---- Do you know how to maintain the trust.????? Whenever i tried to ask about subsidy all members told me lie no one told me what is realty?

If you check the the status in system time to time then i do not face this problem except telling a lie. now reply of my questions-

1) what was the query in my documents which you found ??????

2) When did you found the query????????

3) If your backend team raised any query why did you not inform me ???????

4) Any Documents was required?????

5) Why IIFL team did not inform me about this?

6) Why you all failed to resolve the query when there is no single docs required from my sides????

Sandeep and all IIFL team why you dont have answers of my questions ???

I want only answers of my question as soon as possible. I don want to listion any story.

Thanks

Avnish Kumar

On Tue, Dec 4, 2018 at 2:54 PM Sandeep Joshi <sandeep.[protected]@iifl.com> wrote:

Dear Sir,



Greeting for the day!!!

With reference to your email, we would like to inform you that we are analyzing your case basis the eligibility criteria under PMAY CLS Scheme guidelines.



Therefore, we request you to kindly allow us 120 working days time.



We shall let you know in-case any document/clarity is required in the meanwhile. You may also contact your relationship Manager by January 31, 2019 to know the updated status.



We value your patronage and trust this resolves all your queries to your satisfaction.



Best Regards,
Sandeep Joshi

Front End Operation|HFC|MUMBAI
www.iiflhomeloans.com

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On Tue, Dec 4, 2018 at 2:30 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 1:11 PM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 11:40 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Tue, Dec 4, 2018 at 9:57 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Mon, Dec 3, 2018 at 3:58 PM Avnish Kumar <[protected]@gmail.com> wrote:

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Dear Sandeep,

Do not try to change the subject line I want the reply as per first email . Are you not able to understand you responsibilities and not able to complete your work on time...??????????????????, always try to tell a lie to customer.

You have already told me lie that your case is pending due to government process ( I have audio clip of that conversation), but the truth is that the matter is pending at your end. Now just tell me how can i believe in you, Why are saying sorry or apologies after telling a lie. i want the reply of my points which i have asked in earlier ( First Email) email.

Note - Raju Tiwari can you give me any justification on this, why did he told me lie..???????????????

Sandeep this is not reply of my email, Read the first email with concentration. I want the reply on the points which i have mention in the first mail. So give the reply ASAP.

Note - Do not try to tell a lie again...

Regards,
Avnish

On Mon, Dec 3, 2018 at 2:41 PM Sandeep Joshi <sandeep.[protected]@iifl.com> wrote:

Dear Sir,

Greeting for the day!!!
Apologies for delay revert, Now your case is clear from Audit.
Once we will received any updates from our Team about your CLSS ( PMAY ) then we will keep you posted.

Best Regards,
Sandeep Joshi

Front End Operation|HFC|MUMBAI

www.iiflhomeloans.com

FacebookTwitterlinkedinappstore

On Mon, Dec 3, 2018 at 10:58 AM Raju Tiwari <raju.[protected]@iifl.com> wrote:

Dear Sandeep,

Please check and close on priority.

Customer is continually sending complain mail to us.

Raju TiwariLocation HeadMob - [protected]India Infoline Housing Finance Limited.Shop No.6, 7, 8, 1st floor, above Janta Sweet & Dryfruits, Near Big Bazar, Ostwal Empire, Boisar - 40151
www.iifl.com

On Mon, Dec 3, 2018 at 10:47 AM Avnish Kumar <[protected]@gmail.com> wrote:

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On Sun, Dec 2, 2018 at 2:09 PM Avnish Kumar <[protected]@gmail.com> wrote:

Dear Siddesh,

Please do not give me suggestion on my points, Already more executive have given me suggestion like you and finally they say sorry and we are helpless to help.No one is giving the answer of my question, Still i am waiting for the reply. If IIFL team will not reply me by tomorrow then i will think for legal action because IIFL team already harrassing me since last six months.

The matter is already late by 6-7 month due to your mistake even you are saying to coordinate from your loan department and customer care except the reply of my questions. It seems no one are understanding responsibility.


Thanks
Avnish Kumar

On Sat, Dec 1, 2018 at 3:37 PM IIFL <[protected]@indiainfoline.com> wrote:

Dear Customer,

This is with reference to your below email.

We understand that, you are already coordinating with the concerned department. Further, you can directly contact our Loan department on [protected]/[protected].

For speedy resolution, post your queries through Trading Platform By clicking on "Customer Service" tab or contact our Customer Service on 022 – 40071000.

Warm Regards,
Siddhesh
Customer Service Executive
IIFL

Use our Call and Trade facility, call us at [protected] to have easy access, faster execution and seamless experience*



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IIFLFrom: [protected]@gmail.com
To: [protected]@iihfl.com, [protected]@indiainfoline.com
CC: [protected]@iifl.com, raju.[protected]@iifl.com, [protected]@iifl.com, advocate.[protected]@gmail.com
Subject: Re: Failure of IIFL Team only for apply for subsidy

Reminder-1
On Wed, 28 Nov 2018, 19:54 Avnish Kumar Dear Sir/Madam,

My Loan A/c No - IL10011753

I have coordinated many time in customer care and branch also regard above subject, no one is giving proper reply regarding this.

They always try to tell a lie .

1) Mr. Sanjay Dwedi
I coordinate with this guy many time, he told me that, The financial condition is not goog of N.H.B bank, so subsidy payment is delay. He never checked in system that what is the status and why it is delay, after 4-5 months i called in costumer care than i knew that IIFL team have not applied still for subsidy.
2) Sandeep Joshi - He is very great employee of IIFL he told me today that subsidy payment is delay due to government process. I have a audio recording of Mr. Sandeep Joshi conversation.

3) Miss Sunita ( Customer care executive) - I called in customer care on 26-11-18 at 10 am., she commit me that you will get a reply via email within 3 days with reason that why it is pending, but i have not received any email and information from the IIFL Team.

Please give me the reply of following points-

1) How much time it take to apply for the same ????
2) Why IIFL Team is failed to only apply for subsidy ???
3) If due to any reason the Government make any changes in this subsidy plan and suppose i do not get subsidy amount due to delayed in apply for subsidy, then who will be responsible for that...?????
4) Why will i extra pay because of your great team ???????
5) Why this process took 6-7 months..??????

I request you to, please provide me correct information about the above points.

Thanks and Regards,

Avnish Kumar



Note: We have changed our email domain from indiainfoline.com to iifl.com. We request you to send mails to @iifl.com domain only. We shall decommission @indiainfoline.com domain soon.

Confidentiality & Disclaimer:
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be assured to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.

Note: We have changed our email domain from indiainfoline.com to iifl.com. We request you to send mails to @iifl.com domain only. We shall decommission @indiainfoline.com domain soon.

Confidentiality & Disclaimer:
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be assured to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments.

Note: We have changed our email domain from indiainfoline.com to iifl.com. We request you to send mails to @iifl.com domain only. We shall decommission @indiainfoline.com domain soon.

Confidentiality & Disclaimer:
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mails are not encrypted and cannot be assured to be secured or error-free as information could be intercepted, corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The sender, which includes India Infoline Limited and its group companies, will not be liable for any errors or ommissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. This message is provided for informational purpos
Jan 20, 2019
Updated by Avnish@Kumar
IL10011753
Mob-[protected]
iI dont have any call from IIIFFFLLLL
SAB CHOR LOG HAI IIIIFFFFLLLL MAI
Jan 21, 2019
Updated by Avnish@Kumar
IL10011753
Mob-[protected]
iI dont have any call from IIIFFFLLLL

Very Very Bad Company
No one know how to work ..?
Jan 27, 2019
Updated by Avnish@Kumar
SAB HARAMKHOR HAI
Jan 27, 2019
Updated by Avnish@Kumar
NO ONE KNOW HOW TO DO WORK????
Jan 27, 2019
Updated by Avnish@Kumar
ALL ARE WORKING LIKE UNEDUCATED PERSON
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