[Resolved]  India Infoline Finance [IIFL] — bharti axa life elite advantage plan policy number[protected] and[protected]

Address:THANE, Thane, Maharashtra, IIFL THANE 7 TELE

Broker iifl insurance ltd. Iifl thane 7 tele broker code 302717
Contact no.[protected]

The customer is fraud by the iifl insurance brokers ltd

While giving policy iifl did not mention about broker. It was told that they belong to bharti axa life insurane company ltd itself.

It was told that if i invest two lakh, i will get one lakh ninety seven thousand as bonus amount on my total seven policies. (Including these two policies)

I was told these two policies are one time investment for three years. No such details mention on both policy. I was told it will do it.

When i received policy booklet there is no bharti axa hospital cash benefit rider as per earlier same plan policies.

I was told that, will issue mediclaim card for your entire family

I tried to contact broker, he is not picking the mobile phone.
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Feb 29, 2020
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly.

Team IIFL.
Verified Support
Jan 29, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We understand that our team is already in co ordination with you for the query raised by you.

Further you can contact our insurance team[protected] or mark a mail to cs.[protected]@iifl.com for any further query.

Team IIFL
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