[Resolved]  India Infoline Finance [IIFL] — Byju's

From,
V.Shivaa, M.Sc., B.L.,
Advocate,
125, Mayilpalayam,
Pattukkottai,
Thanjavur Dt - 614601.
Tamilnadu.
Mobile No: [protected]

To,
1) BYJU’S,
Cancellation Department,
2nd Floor, Tower D, IBC knowledge Park,
4/1, Bannerghatta Main Road,
Bengaluru, Karnataka - 560029.

2) IIFL Finanace Limited,
8th Floor, Hubtown Solaris,
N.S.Phadke Marg, Vijay Nagar,
Andheri East, Mumbai-400069.

3) The Branch Manager,
Union Bank of India,
Pattukkottai Branch,
Pattukkottai.

Sub: Cancellation of my BYJU’S Order made on[protected].

Sir/Madam,
I am practicing as an advocate in Pattukkottai, Thanjavur district, Tamilnadu. I am residing in the above said address. Your BYJU’S company representative by name Vishithra Thinakaran (Mob: [protected]) met me in my house and canvassed me on[protected] to join BYJU’S product order scheme for the amount of Rs.95, 000/- by installment of Rs.7507/- per month. The OTP number was 9573 and I paid Rs.5, 000/- as advance. After that I have received BYJU’S tap product on 25.06.2022. My son Vaibhav Vijay not able to understand the programme assembled in BYJU’S Tab. Because of he is only Four years Old and Due to his maturity of mind and also lack of interest in subject. So I am not interested to continue to use the BYJU’S Tab.
As per your BYJU’S company’s terms and conditions, your representative said, If I am not satisfied with your BYJU’S product I can cancel my order within 15 days from the date of the product delivery. I sent a cancellation request on[protected] itself. I have sent my letter to your company to cancel the order within 15 days. But you are not considered my request. After receiving my request and you have linked me with IIFL. Also replied to me by stating that, “We have taken note your request and will have a call back arranged from the concerned team within 24 hours to 48 hours”. Then you sent a request number: 33978884. But you are not cancelled the BYJU’S product till now.

I have sent a letter to cancel my BYJU’S Product within 15 days. Your BYJU’S Official person called me and said that, “ Your loan has been sanctioned”. She explained that, You have been linked with IIFL Finance company for the loan. After that The IIFL Team messaged me stating that, Your first EMI Rs. 7507/- due on[protected] and same will be Automatically debited from your Union Bank of India, Pattukkottai Branch where I am maintaining my Savings Account.

Now I am not inclined interest to continue for using your BYJU’S Tab. therefore I request you to cancel my order. Also cancel the link (EMI Mandate) for collecting EMI from my bank account. If it continues to debit month from bank account, I will take this issue as serious and legal action will be taken against your company and you are liable to face illegal consequences.

Yours,