India Infoline Finance [IIFL] — Calling to submit document without any reason

Address:

Commerce house,prahladnagar, Ahmedabad,Gujarat

My self Jaymin Bhavsar and i am receiving call from IIFL and they are saying that i have to submit documents in their office. If i will not submit it then PMAY subsidy will deduct from my loan account with 6% interest.

I have closed my loan account with IIFL in 2020 and there are no pending dues available.

I asked IIFL to email me for document submission with valid reason that why they need documents now ?

But they are not ready to give me in writing that why they need my documents even after closure of loan,

I visited their Prahladnagar office in Ahmedabad and person provided me one mail id and told to mail on it, they will provide you reason in writing. But from that mail id support person has provided another mail id and told to drop email on that.

When i dropped email on second mail id they provided another mail id.
So they are just playing passing game.

Also raised request on call but even they closed it without solution.
Below are request ids raised for this.
Req id: 4275868 - raised on call
Req id:[protected]st mail
Req id:[protected]nd mail

My load account number is IL10001922